Refund and Return Policy:
If you are not completely satisfied with your purchase, we have established the following refund policy:
- We accept refund requests for unused and unopened products within 30 days of purchase.
- To be eligible for a refund, you must provide proof of purchase, such as an order number or receipt.
- The returned product must be unused, unopened, and original.
- Please ensure all seals, packaging, and labels are intact and undamaged.
- We reserve the right to refuse a refund if the product is not returned in its original condition.
- Please note that it may take several business days for the refund to appear in your account, depending on your bank or credit card provider.
Cancellation Policy:
We understand that circumstances may arise where you need to cancel your order for women's cosmetics from our company. We have established the following cancellation policy to accommodate such situations:
- You may cancel your order at any time before it has been shipped.
- Once your order has been shipped, it cannot be cancelled, and you will need to refer to our return policy for further assistance.
- Refunds will be issued using the same payment method used for the original purchase.
- Please note that it may take several business days for the refund to appear in your account, depending on your bank or credit card provider.
- If your order has not been shipped, we will process a refund for the total amount paid, including any applicable shipping fees.
- Our customer support team will communicate with you regarding the cancellation request and confirm once the cancellation has been processed.
